OUR PRIVACY POLICY

1. INTRODUCTION

Raso Group is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or interact with our services.
We handle personal data in accordance with applicable data protection laws in the United Kingdom.

2. INFORMATION WE COLLECT

We may collect the following types of information when you use our website or services:

Personal Information

• Full Name
• Email Address
• Phone Number
• Postcode
• Address

Booking Information

• Service requested
• Appointment date and time
• Additional details provided in booking forms

Technical Information

• IP address
• Website usage data
• Browser type and device information

3. HOW WE USE YOUR INFORMATION

We use the information collected to:

Technical Information

• Provide and improve our services
• Process service bookings and enquiries
• Maintain website security and performance
• Comply with legal and regulatory requirements
• Communicate with you regarding your request

4. SHARING YOUR INFORMATION

Raso Group does not sell or rent personal data.

We may share information only when necessary with:

• Trusted service providers supporting our operations
• Regulatory authorities when legally required

All third parties are required to protect your information appropriately.

5. DATA STORAGE AND SECURITY

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
Your information is stored securely and accessed only by authorised personnel who require it to perform their duties.

6. COOKIES

Our website may use cookies to improve user experience and analyse website traffic.
Cookies help us understand how visitors interact with our website and allow us to enhance functionality and performance.
You may choose to disable cookies through your browser settings.

7. YOUR RIGHTS

Under UK data protection laws, you have the right to:

• Object to certain uses of your data
• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent where processing relies on consent
• Request deletion of your personal data where applicable

Requests can be made using the contact information below

8. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

9. UPDATES TO THIS POLICY

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our services.
We encourage users to review this page periodically.

10. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Raso Group