TERMS AND CONDITIONS

1. INTRODUCTION

These Terms and Conditions govern the use of the Raso Group website and the services provided through it. By accessing this website or booking our services, you agree to comply with these terms.
If you do not agree with these terms, you should not use our website or services.

2. SERVICE

Raso Group provides a range of professional services including but not limited to:

• Cleaning Services
• Health & Social Care Support
• Care Management & Consultancy
• Logistics & Procurement Support
• Rosa Care Academy

Service availability may vary depending on location, scheduling, and operational requirements.

3. BOOKINGS

When booking a service through our website:

• You must provide accurate and complete information
• Booking confirmations may be sent via email or phone
• Raso Group reserves the right to reschedule or cancel bookings where necessary

4. PAYMENTS

Where services require payment:

• Payments must be completed according to agreed terms
• Payment terms will be communicated before service delivery.
• Failure to make payment may result in cancellation of services

All third parties are required to protect your information appropriately.

5. USER RESPONSIBILITIES

When using our website or services, you agree:

• Not to misuse the website
• Not to attempt unauthorised access to systems
• To provide truthful information when making enquiries or bookings

6. LIMITATION OF LIABILITY

Raso Group will take reasonable care in delivering services. However, we are not liable for indirect losses or damages resulting from the use of our website or services where permitted by law.

7. INTELLECTUAL PROPERTY

All content on this website, including text, branding, graphics, and design, is the property of Raso Group unless otherwise stated. Content may not be reproduced or distributed without permission.

8. CHANGES TO TERMS

Raso Group reserves the right to update or modify these Terms and Conditions at any time. Users are encouraged to review this page periodically

9. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Raso Group